Privacy Policy

Effective Date: 11/7/2024

1. Introduction

trace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our app.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: We may collect personal information such as your name, email address, and contact information when you sign up for our services.

  • Usage Information: We collect data on how you interact with our app, such as features used, pages visited, and actions taken.

  • Device Information: We may collect information about the device you use to access our app, including IP address, operating system, and browser type.

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide, maintain, and improve our services.

  • To communicate with you about updates, offers, and other relevant information.

  • To personalize your experience in our app.

  • To respond to your requests, questions, and feedback.

4. Sharing Your Information

We do not share your personal information with third parties except:

  • With Service Providers: We may share your information with trusted third parties who assist us in operating our app and providing our services.

  • For Legal Purposes: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, please note that no security measures are 100% secure.

6. Your Choices

  • Account Information: You may update or delete your account information by logging into our app.

  • Communication Preferences: You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in each email.

7. Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@trace-services.com.